Google Business Reviews - Now in Social Listening
You can now analyze sentiment and track keywords from your Google Business Reviews, right alongside your other channels in Sked.
Here’s what’s new (and what it actually means):
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Sentiment for Google Reviews:
Instantly spot the tone of your Google reviews—positive, negative, neutral, or mixed.
Visualize sentiment trends over time and compare your Google Business profile’s sentiment with your other connected accounts. -
Keyword tracking:
Identify recurring themes and keywords from your Google reviews. See what your customers love—or what keeps coming up as an opportunity to improve. -
Unified view:
View your Google Business sentiment right next to your brand’s sentiment from other channels—all in one dashboard.
Why this matters
Your Google reviews shape how potential customers see you - maybe even more than your socials.
Now, you can track, respond, and learn from every review, without missing a beat or switching tools.
It’s all about making reputation management simpler, smarter, and a whole lot faster.