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How to require email verification on your review links in Sked Social

Authenticate reviewers with a one-time code before they approve, so you know who signed off.

By default, anyone with a review link can approve. Your clients don't need an account, a password, or a seat.

Email verification is for the links where you need more; Reviewers confirm their email address with a one-time code before they approve or request changes. 

Reviewers can still view posts without a code. They're asked the first time they approve or request changes.

Who is this for?

This feature is available on the Custom plan only. On other plans, the setting shows as locked on your review links.

Want it? Book a call with the team, or talk to your account manager.

Before you start

You need an existing review link under Approvals > Links & themes, with at least one email address in its Send an email to notify field. Only the people at those addresses can verify and approve.

Haven't set up notifications yet? See How to set up automatic email notifications for your review links.

How to turn on email verification

[SCREENSHOT: the Edit Link slideout with the verification toggle visible]

  1. In Sked Social, go to Approvals > Board, then click Links & themes in the left sidebar.
  2. Find your review link, click the context menu (three dots), and select Edit.
  3. In the Edit Link slideout, check that the right reviewers are listed under Send an email to notify.
  4. Turn on Require email verification to approve. [PLACEHOLDER: section of the Edit Link slideout where the toggle sits]
  5. Click Save.

Note: You can't turn this on while the notification list is empty. Add at least one email address first.

From now on, reviewers on this link confirm their email before they can approve or request changes.

What reviewers see

[SCREENSHOT: the reviewer's email prompt and code entry on the review page]

  1. They open the review link and view posts as usual. No code needed.
  2. The first time they click Approve or Request changes, Sked Social asks for their email address.
  3. If the address is on the link's notification list, they get a six-digit code by email.
  4. They enter the code and their action goes through.

After that, they're not asked again on the same link in the same browser. They can see which email they're verified as, and switch to a different address if they need to. [PLACEHOLDER: confirm the wording of the switch address control]

Each code works once and expires after 10 minutes. After five wrong attempts, the reviewer needs to request a new code.

If someone enters an address that isn't on the list, they see the same message as everyone else: if that address is eligible, a code has been sent. No email goes out, so your reviewer list stays private.

Where you can see who approved

On a verified link, the reviewer's email shows in the approval comment on the post, for example "Approved by jane@client.com via Client review link". It also shows in post activity, on the Approvals Board, and in approval and rejection notifications.

On links without verification, these show the link name only.

How to change who can verify

The people who can verify are the addresses in Send an email to notify on that link. Edit that list and the change applies straight away. If you remove an address, that person's active session on the link ends.

How to turn email verification off

  1. Go to Approvals > Links & themes, open the link's context menu, and select Edit.
  2. Turn off Require email verification to approve.
  3. Click Save.

Reviewers aren't asked for a code from then on. Approvals that were already verified keep their recorded email.

Troubleshooting

A reviewer didn't get a code.
Check that their address is in Send an email to notify for that link. Addresses that aren't listed don't get a code. If it is listed, ask them to check spam and request a new code. Codes expire after 10 minutes.

I can't turn the toggle on.
Check that the link has at least one address in Send an email to notify, and that your account is on the Custom plan. On other plans, the setting is locked.

A reviewer can see posts but can't approve.
That's expected until they verify. Viewing is open. Approving and requesting changes need a code.

Does this change links where verification is off?
No. Those links work as they always have.