Notifications on Sked - Beta information
Goodbye overflowing inbox, hello notifications 🔔
Welcome to the Notifications Beta on Sked! This guide covers everything you need to get started with early access to Dashboard notifications and Integration Notifications for Slack and Microsoft Teams.
Access is now open - Register for the Beta here for access
Already registered? Link to Slack or Teams here, or manage authentication
Accessing the beta
- Using the registration form above, complete your details and we'll enrol you in the beta. Allow up to 24 business hours for it to be activated - you can send our support team a chat for faster activation.
- Once activated, you’ll see a new Notifications section in your Sked Dashboard with the bell icon, click to open your notifications stream.
Notification Channels
- Sked Dashboard: Alerts appear in the bell icon.
- Slack: Notifications delivered to your chosen Slack workspace and channel.
- Microsoft Teams: Notifications delivered to your Teams organization and channel.
- Email: New Email notifications have been created that are separateeperate from the existing email notification setup.
Note: Slack and Teams will have additional configuration items delivered across the beta. Early access has limited options for channel and notification selection.
Social accounts must be added to groups in Sked. Accounts that are outside groups may not correctly receive all notifications.
Table of Notification items available or planned.
Notification | Status | Categories |
Account Disconnection | Live | Accounts |
Comments Processed | Live | Listening |
Daily Post Status | Planned | Posting |
Insights Report | Planned | Insights |
Insights Summary | Planned | Insights |
Keyword New | Live | Listening |
Keyword Trend | Planned | Listening |
Post Failed |
Planned Early July |
Posting |
Post New + Edited | Planned | Posting |
Post Sent | Planned | Posting |
Post Status Change | Live - Live, Approved and Existing posts to a non-publishable status |
Posting, Collaboration
|
Teamwork Comment | Live | Collaboration |
Initial Setup
- Follow the URL to the integrations dashboard to connect Slack or Teams.
- Notification preference controls (frequency, notification types) will be available later in the beta, covering user and group preferences.
Known Limitations
- Event coverage: A full list of planned and active notification types will be maintained, and the notifications tied to these events will be customizable later in the beta with controls for user, group and social accounts planned.
- Slack & Teams channel selection:
Only one Slack or Teams workspace can be connected.
Each Group in Sked can be configured to a Slack channel
Team member mentions can’t be routed to Slack channels
Additional settings to configure channels per group or social account will be added
Providing Feedback
We’d love to hear from you! Here’s how to share your thoughts:
Reply to your invitation email, or get in touch on the live chat with any quick questions, feedback, or suggestions.
Want a specific type of notification or alert? Let us know here
Note: This feature is beta; your insights are incredibly valuable as we build out the functionality over the coming weeks.
Event Definitions
Comments Processed
Notification | Definition |
Account Disconnection | An account has been disconnected from Sked, and requires reconnection. |
Comments Processed | Social listening comments have been processed for Sentiment for a newly added social account, and the analysis is now available in Social Listening Comments processed includes an email notification. |
Daily Post Status | Planned |
Insights Report | Planned |
Insights Summary | Planned |
Keyword New | A new keyword is trending in Social Listening |
Keyword Trend | A change in has occurred within your Social Listening Keywords - Changes in volume and position within your Keywords. |
Post Failed |
Planned Early July |
Post New + Edited | Planned |
Post Sent | Planned |
Post Status Change | A post has had it's status change from any status to another. Note that this doesn't include brand new posts being saved with a status for first time. |
Teamwork Comment | Your Sked user name has been mentioned in a teamwork comment in a post |
New comment with Negative Sentiment | A comment on a post or a post your are tagged in has been detected to contain negative sentiment. Note: this is not an instant alert, comment sentiment is processed daily so there will be a delay between the comment being published and the alert. |