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Notifications on Sked - Beta information

Goodbye overflowing inbox, hello notifications 🔔

Welcome to the Notifications Beta on Sked! This guide covers everything you need to get started with early access to Dashboard notifications and Integration Notifications for Slack and Microsoft Teams.

Access is now open - Register for the Beta here for access
Already registered? Link to Slack or Teams here, or manage authentication

Accessing the beta

  • Using the registration form above, complete your details and we'll enrol you in the beta. Allow up to 24 business hours for it to be activated - you can send our support team a chat for faster activation.
  • Once activated, you’ll see a new Notifications section in your Sked Dashboard with the bell icon, click to open your notifications stream.

Notification Channels

  • Sked Dashboard: Alerts appear in the bell icon.
  • Slack: Notifications delivered to your chosen Slack workspace and channel.
  • Microsoft Teams: Notifications delivered to your Teams organization and channel.
  • Email: New Email notifications have been created that are separateeperate from the existing email notification setup.

    Note: Slack and Teams will have additional configuration items delivered across the beta. Early access has limited options for channel and notification selection.

    Social accounts must be added to groups in Sked. Accounts that are outside groups may not correctly receive all notifications.

Table of Notification items available or planned.

Notification Status Categories
Account Disconnection Live Accounts
Comments Processed Live Listening
Daily Post Status Planned Posting
Insights Report Planned Insights
Insights Summary Planned Insights
Keyword New Live Listening
Keyword Trend Planned Listening
Post Failed

Planned Early July

Posting
Post New + Edited Planned Posting
Post Sent Planned Posting
Post Status Change Live - Live, Approved and Existing posts to a non-publishable status
Posting, Collaboration
Teamwork Comment Live Collaboration

Initial Setup

  • Follow the URL to the integrations dashboard to connect Slack or Teams.
  • Notification preference controls (frequency, notification types) will be available later in the beta, covering user and group preferences.

Known Limitations

  • Event coverage: A full list of planned and active notification types will be maintained, and the notifications tied to these events will be customizable later in the beta with controls for user, group and social accounts planned.
  • Slack & Teams channel selection:
    Only one Slack or Teams workspace can be connected.
    Each Group in Sked can be configured to a Slack channel
    Team member mentions can’t be routed to Slack channels
    Additional settings to configure channels per group or social account will be added

Providing Feedback

We’d love to hear from you! Here’s how to share your thoughts:

Reply to your invitation email, or get in touch on the live chat with any quick questions, feedback, or suggestions.

Want a specific type of notification or alert? Let us know here

Note: This feature is beta; your insights are incredibly valuable as we build out the functionality over the coming weeks.

Event Definitions

Comments Processed

Notification Definition
Account Disconnection An account has been disconnected from Sked, and requires reconnection.
Comments Processed Social listening comments have been processed for Sentiment for a newly added social account, and the analysis is now available in Social Listening

Comments processed includes an email notification.
Daily Post Status Planned
Insights Report Planned
Insights Summary Planned
Keyword New A new keyword is trending in Social Listening
Keyword Trend A change in has occurred within your Social Listening Keywords - Changes in volume and position within your Keywords.
Post Failed

Planned Early July

Post New + Edited Planned
Post Sent Planned
Post Status Change A post has had it's status change from any status to another. Note that this doesn't include brand new posts being saved with a status for first time.
Teamwork Comment Your Sked user name has been mentioned in a teamwork comment in a post
New comment with Negative Sentiment  A comment on a post or a post your are tagged in has been detected to contain negative sentiment.

Note: this is not an instant alert, comment sentiment is processed daily so there will be a delay between the comment being published and the alert.