Getting Started with Inbox
Setting up your Instagram & Facebook to manage DMs and engagement
Naomi Gaeng avatar
Written by Naomi Gaeng
Updated over a week ago

Ready to manage all of your engagement alongside your scheduling and analytics? Let’s get started!

To setup Inbox head to the accounts page and select any of your Facebook pages. Once a page has been selected, click Reconnect Inbox at the top of your screen.

This will launch the Facebook permissions pop up just like you see when you first connected to Sked. Follow the prompts to connect. Make sure you select all pages you’d like to turn the inbox on for and accept the new permissions.

From there, you’ll follow these same steps for your Instagram accounts. Once you’ve granted access for all Facebook and Instagram accounts make sure to refresh the dashboard and you can start replying right away.

We’ll backfill your recent conversations so you can hit the ground running! Let’s go.

For more on inbox, check out these articles:

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